After purchasing a high-quality product, our customers greatly appreciate it when the follow-up and any services are carried out competently and efficiently.
We are now looking for a Customer Service Administrator with a Federal VET Diploma (100%) SAV.
Your mission
After purchasing a high-quality product, our customers greatly appreciate it when the follow-up and any services are carried out competently and efficiently.
You will take over the Services department (SAV), with the following responsibilities:
- Accept service orders
- Forward them internally or externally
- Write quotes for customers
- Coordinate pick-ups
- Create feedback management for monitoring purposes
You will complement and support our sales team in administration.
You will maintain contact with the brand managers. You answer incoming calls and emails in fluent German and very good English. French would be an advantage.
You are open-minded and responsible and are flexibly available from Monday to Saturday.
Your skills
- You have successfully completed an apprenticeship with a federal certificate – we are open to applicants who are unfamiliar with the industry or are changing careers.
- You are a committed and reliable individual who attaches great importance to customer- and service-oriented conduct.
- You are confident, naturally friendly and have excellent manners.
- You are familiar with all the common Office programs.
Your benefits
We offer a pleasant working environment in a young, friendly team. Longer-term employment is desirable.
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